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Crash Report Thread
Posted by: Dorian
Date: October 03, 2006 03:19AM

Download the Crash report plugin installer


This plugin will send a report automatically after a crash. If it fails to send it, it will ask to save the report on your hardisk and you can send it later with the crash report form.

Make a clear description of your operating system, any changes you may have done to your kmeleon installation, and whatever you did before the crash that could be useful. If you're just going to put "crash" in the description you can be sure I'm not going to look at it.

Your email may also help me if I need more infos.

Post in this thread when you have sent a report.



Edited 6 time(s). Last edit at 10/18/2007 01:08AM by Dorian.

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Re: Crash Report Thread
Posted by: ndebord
Date: October 05, 2006 07:16AM

Dorian,

I notice this particular crash utility is an executable unlike the earlier DLL with the same name. I assume you put it in kplugins sub-folder? Do you have to initialize it?

Tks,

N

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Re: Crash Report Thread
Posted by: guenter
Date: October 05, 2006 12:27PM

ndebord,
here it installed automatically into last installed k-meleon's folder.
exe = installer & contained CrashrptUninstall.exe and dbghelp.dll. that looks like normal dll that is no kplugin - different from old crash catcher plus crash.dll into kplugins?
Used installer but no crash so far & greetings

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Re: Crash Report Thread
Posted by: ndebord
Date: October 07, 2006 07:58PM

Guenter,

Got it. Thanks. I too has yet to suffer a crash. We need to find a URL somewhere that crashes this version of KM!

Got this information from the installer report:

Output folder: C:\Program Files\K-Meleon
Extract: dbghelp.dll...100%
Output folder c:\Program Files\K-Meleon\kplugins
Extract Crashrpt.dll...100%
Created uninstaller: C:\Program Files\K-Meleon\CrashrptUninstall.exe
Completed

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Re: Crash Report Thread
Posted by: ssh
Date: December 09, 2006 11:20PM

Does the crash report contain the sites I visited?

How can I open the dmp file?

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Re: Crash Report Thread
Posted by: ndebord
Date: December 12, 2006 10:21AM

K-Meleon Crash Information

Application exception occurred:
Date: 2006-12-01 @ 14:35 -5, Eastern Standard Time
Exception: C0000005 (ACCESS VIOLATION, Reading Address: FFFFFFFF)
Process: C:\PROGRAM FILES\K-MELEON\K-MELEON.EXE
Module: C:\PROGRAM FILES\K-MELEON\COMPONENTS\GKLAYOUT.DLL
File Date and Size: 2006-09-17 @ 09:53, 2793472 bytes

*----> System Information <----*
Number of processors: 1
Processor Type: x86 Family 6 Model 8 Stepping 3
Windows 98 Version: 4.10 A
Current Build: 2222

*----> Stack Back Trace <----*
ReturnAddr Param#1 Param#2 Param#3 Param#4 Param#5
01A10000 C:\PROGRAM FILES\K-MELEON\COMPONENTS\GKLAYOUT.DLL
+00059885 <- FAULT
01EE0000 C:\PROGRAM FILES\K-MELEON\COMPONENTS\GKPLUGIN.DLL
+00004826 01C33398 01C33350 01C3332C 01C3331C 01C3330C
+00014409

N

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Re: Crash Report Thread
Posted by: Anonymous User
Date: January 13, 2007 06:46AM

Somebody said something about the mouse cursor dissapearing while loading a web page, but probably it was his own problem and not a K-Meleon related problem.

As he was a troll for sure (his post contained more harsh and bad manners in three lines than what you can find at MAME forums in a week, which is too much) I've deleted his post, so nothing will break this forums peace.

PS. Remember that old Kinks song, Shangri-La? :-)

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Re: Crash Report Thread
Posted by: ra
Date: January 13, 2007 07:30AM

Quote

Does the crash report contain the sites I visited?

How can I open the dmp file?

I'd like to know that, too!

Quote

Somebody said something about the mouse cursor dissapearing while loading a web page, but probably it was his own problem and not a K-Meleon related problem.

Might happen when the gestures plugin is loaded. Happened here several times as well. It's close to impossible to repro, but it might happen when you perform a gesture or do a click and another app / dialog pops up in the very same moment. Then the mouse focus is removed from K-M, but the mouse is still locked when you return to K-M, yet the mouse pointer is invisible.

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Re: Crash Report Thread
Posted by: Dorian
Date: January 13, 2007 04:59PM

Quote
ssh
Does the crash report contain the sites I visited?

How can I open the dmp file?

Even if there was some of them, I really don't want to know what kind of sick websites you're visiting.

Depending of the crash there could be some since there is a mini memory dump, but most likely no ...

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Re: Crash Report Thread
Posted by: desga_2
Date: May 13, 2007 06:45PM

@ How can I open the dmp file?

Are you tried with a Hexadecimal viewer?

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Re: Crash Report Thread
Posted by: ndebord
Date: May 25, 2007 01:42PM

FWIW, good luck trying to run K-Meleon 1.0.2 after running K-Meleon 1.1. Not
only does it refuse to run, but KM 1.1 refuses to close down gracefully, leaving something in the kernel as KM 1.0.2 then won't load and forces me to reboot my system. Even using the old CAD on the process fails to dislodge it from memory. Of course this is on my antiquated Win98se laptop, so perhaps something in KM 1.1 is
optimized for NT systems only.

N

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Re: Crash Report Thread
Posted by: CB
Date: July 24, 2007 01:18AM

Could someone confirm if their KM also crashes on this page? http://wiki.openttd.org/index.php/Image:Germany_Island_giant_reduced.png

Thanks.

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Re: Crash Report Thread
Posted by: Anonymous User
Date: July 24, 2007 05:55PM

@ CB:

I've tried your link and works fine on my spanish 1.1 version under WXP. Do I have to do something special for the link to crash or just openning it should crash?

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Re: Crash Report Thread
Posted by: JujuLand
Date: July 24, 2007 06:01PM

Works fine for me too

A+


Mozilla/5.0 (x11; U; Linux x86_64; fr-FR; rv:24.0) Gecko/20140105 Ubuntu/12.04 K-Meleon/74.0

Web: http://jujuland.pagesperso-orange.fr/
Mail : alain [dot] aupeix [at] wanadoo [dot] fr




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Re: Crash Report Thread
Posted by: kko
Date: July 24, 2007 06:57PM

Quote
CB
Could someone confirm if their KM also crashes on this page? http://wiki.openttd.org/index.php/Image:Germany_Island_giant_reduced.png

km didn't crash for me, but somehow hung. Yesterday, when I opened the link for the first time, the large image on that page stopped loading. I wanted to give km some time to load the image and opened a group in a new window. But none of the pages loaded. I tried to open other pages. They didn't load either. I restarted km, revisited this thread and tried to open the linked page again. It worked fine. I tried to reproduce the problem (also in SeaMonkey), but I've had no success so far.

This problem - if you mean that - was reported before. See here (the second bug in section "Difficult to reproduce bugs").

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Re: Crash Report Thread
Posted by: ndebord
Date: July 31, 2007 11:12PM

Doesn't crash for me using KM 1.0.2 and Fred's latest Seamonkey update.

N

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Re: Crash Report Thread
Posted by: Adamo
Date: August 31, 2007 08:07AM

Does this plugin still work for the current K-Meleon 1.1.2 and the K-Meleon Pro
1.1.2? How about K-Ninja? Is the same reporting form still used? Where to send it?
Thanks

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Re: Crash Report Thread
Posted by: kko
Date: August 31, 2007 02:22PM

Does this plugin still work for the current K-Meleon 1.1.2...
Yes. The plugin offered in this thread is always for the current versions which is 1.1.x at this time.

...and the K-Meleon Pro 1.1.2?
Probably yes. Try it out.

How about K-Ninja?
Probably no. Try it out.

Is the same reporting form still used?
Yes. But this form is only for crash reports about official versions. K-Meleon Pro and K-Ninja are UNOFFICIAL K-Meleon Distributions. We do not provide support for those!

Where to send it?
The form knows where to send it. That's why we have this form.

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Re: Crash Report Thread
Posted by: Dorian
Date: September 02, 2007 01:59AM

The crash report will be useless if used with k-ninja, or any other distributions not using the original exe.

BTW did that plugin stop working? Look like it can't send report automatically anymore.

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version 1.1.2 computer freeze on website
Posted by: sia
Date: September 29, 2007 09:07PM

Hi,
there's a major Problem on this website:
http://www.tuchlaube.ch (normal theatre site)

The whole computer freezes with 1.1.2! :-((
Had to switch back to old version 1.0.2, loads fine again.
Also no crash with IE, firefox, offbyone.

Pocket K-Meleon 1.1.2
Turned off layers, java, javascript, cookies, popups, ...
Win98SE, Pentium3 850, 256RAM

Thanks!

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Re: version 1.1.2 computer freeze on website
Posted by: JujuLand
Date: September 29, 2007 10:56PM

Is it ok for you with standard K-Meleon 1.1.2 (not with Pocket) ?

I've tried with Standard 1.1.2 and Pocket 1.1.2 too, and and it's ok for me (tests under w98se).

Try to delete the profile folder and test again.

A+


Mozilla/5.0 (x11; U; Linux x86_64; fr-FR; rv:24.0) Gecko/20140105 Ubuntu/12.04 K-Meleon/74.0

Web: http://jujuland.pagesperso-orange.fr/
Mail : alain [dot] aupeix [at] wanadoo [dot] fr





Edited 2 time(s). Last edit at 09/29/2007 11:04PM by JujuLand.

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Re: Crash Report Thread
Posted by: erica
Date: October 10, 2007 06:15PM

It crashes when I let I go earlier and scroll a certain link.

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Re: Crash Report Thread
Posted by: erica
Date: October 12, 2007 09:22PM

Crash Report Plugin does not function in the version 1.1.2 normally.
The dialogue is displayed, but cannot transmit a message.

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Re: Crash Report Thread
Posted by: Dorian
Date: October 18, 2007 01:04AM

Problem is fixed. It should work correctly now.

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Re: Crash Report Thread
Posted by: casper
Date: January 07, 2008 07:24AM

I have been trying k-Meleon for the last couple of days & I have noticed that sometimes when I start the program the menus & layers take up half the page then crashes, I was just wanting too know if anyone else has en-counted this problem as I find it quite annoying when running the software.

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Re: Crash Report Thread
Posted by: CB
Date: January 30, 2008 05:42AM

Quote
kko
Quote
CB
Could someone confirm if their KM also crashes on this page? wiki.openttd.org
km didn't crash for me, but somehow hung. Yesterday, when I opened the link for the first time, the large image on that page stopped loading. I wanted to give km some time to load the image and opened a group in a new window. But none of the pages loaded. I tried to open other pages. They didn't load either. I restarted km, revisited this thread and tried to open the linked page again. It worked fine. I tried to reproduce the problem (also in SeaMonkey), but I've had no success so far.
Fwiw, if you would like to try again, i am getting KM to crash on this large image... :-|

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Re: Crash Report Thread
Posted by: JujuLand
Date: January 30, 2008 03:19PM

Same problem as CB with the big picture, no problem with the 'little picture'.
perhaps a memory problem ??

XP2 SP2, 1Go ram (work computer)
XP2 SP2, 256 Mo (other computer)

On the computers, I haven't the same message, but the same issue, it crashes

On the computer at work, with 1.1.3 or 1.5.a1 :

Box title: Microsoft Visual C++ Runtime Error
Message: Runtime Error!
. Program: ...k-meleon.exe
. This application has requested the runtime to terminate it in an unusual way.
. Please contact ...

On another computer, with 1.1.3:

I have the Windows report box which opens with this content:

K-Meleon has encountered a problem and need to be closed...

I suppose the difference beetween the two computers is due to a parameter which allow or not sending report to Microsoft, but I also think that the error is the same on the two computers.

Here is the beginning of the content of k-meleon.xml in the report.

<Exception>
<ExceptionRecord ModuleName="C:\Program Files\K-Meleon\k-meleon.exe"
ExceptionCode="0xe06d7363"
ExceptionDescription=""
ExceptionAddress="0x7c812a5b"/>
<Processor Architecture="PROCESSOR_ARCHITECTURE_INTEL"
Level="Intel Pentium Pro or Pentium II"
NumberOfProcessors="1"/>
<OperatingSystem MajorVersion="5"
MinorVersion="1"
BuildNumber="2600"
CSDVersion="Service Pack 2"/>
<Modules>
<Module FullPath="C:\Program Files\K-Meleon\k-meleon.exe"
BaseAddress="0x00400000"
Size="0x00087000"
TimeStamp="05/17/2007 04:54:00"
FileVersion="1.1.0.3" ProductVersion="1.1.0.3"/>
<Module FullPath="C:\WINDOWS\system32\ntdll.dll"
BaseAddress="0x7c910000"
Size="0x000b7000"
TimeStamp="08/05/2004 13:00:00"
FileVersion="5.1.2600.2180"
ProductVersion="5.1.2600.2180"/>
<Module FullPath="C:\WINDOWS\system32\kernel32.dll"
BaseAddress="0x7c800000"
Size="0x00105000"
TimeStamp="04/16/2007 16:53:11"
FileVersion="5.1.2600.3119"
ProductVersion="5.1.2600.3119"/>
<Module FullPath="C:\Program Files\K-Meleon\nspr4.dll"
BaseAddress="0x10000000"
Size="0x00022000"
TimeStamp="11/17/2007 08:21:14"
FileVersion="4.6.7.0"
ProductVersion="4.6.7.0"/>
<Module FullPath="C:\WINDOWS\system32\advapi32.dll"
BaseAddress="0x77da0000"
.....

A+


Mozilla/5.0 (x11; U; Linux x86_64; fr-FR; rv:24.0) Gecko/20140105 Ubuntu/12.04 K-Meleon/74.0

Web: http://jujuland.pagesperso-orange.fr/
Mail : alain [dot] aupeix [at] wanadoo [dot] fr





Edited 2 time(s). Last edit at 01/30/2008 03:28PM by JujuLand.

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Re: Crash Report Thread
Posted by: kko
Date: January 30, 2008 05:44PM

@CB, Alain: Thank you. I've filed a bug report and submitted a crash report.

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Re: Crash Report Thread
Posted by: casper
Date: March 04, 2008 08:15AM

Thanks for the crash report plugin I was going too mention another problem I was having with k-meleon but I won't need too now thanks too this plugin.

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Re: Crash Report Thread
Posted by: Kay
Date: May 15, 2008 01:22AM

K-Meleon 1.1.5:
When clicking on 'ClearAll' in the Privacy menue (or on the Privacy toolbar), the MS soft generic error report box pops up and then K-Meleon crashed and closed.

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