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[quote=disrupted(unlogged)]
i was going to suggest that to rule out unregistered components but test again with simple page like google
[img]http://kmeleon.holaservers.com/disrupted/soteshot.jpg[/img]

if it creates a snapshot then probably a site or empty url messed the multipagine html file..reinstalling the extension should fix that problem

if siteshot still doesn't create a snap with google then it's mostly likely ie problem..nornally it shouldn't be connection problem. if ie opens a website normally then siteshot should be able to make a thumbnail

if you have previously uninstalled ie with a tool like ie eradicator..a minimal ie install will fix it(even with old ie version like ie 5)

if ie was never uninstalled then it could be unregistered components..to fix that go to startmenu>run and register these components one at a time

enter this command and click ok and repeat with other components like this:
regsvr32 Shdocvw.dll 
regsvr32 Shell32.dll 
regsvr32 Oleaut32.dll 
regsvr32 Actxprxy.dll 
regsvr32 Mshtml.dll 
regsvr32 Urlmon.dll

(you can also register them from a dos/command prompt)

if all fails and you are behind a firewall, check the firewall settings and make sure siteshot is allowed

if still doesn't work, then you will have to create the thumbnail manually..either take a snapshot of the site and edit, save as site01.jpg, site02.jpg etc. you can also use online services to obtain a thumbnail
http://kwout.com/
http://www.thumboo.com/[/quote]

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