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[quote=kko]
[quote kko]If you are willing to help us, I'd like to please you to do the following:
1) Copy your prefs.js (if not your entire profile) and your registry.dat to a safe location. prefs.js is located in your profile directory (Edit > Configuration > Profile Directory), registry.dat is located some directory levels above.
2) When the problem appears to happen again, you should repeat procedure 1) before doing anything else. Your copies of these files might help us to figure out what happened or even how you can restore your settings. Try to remember what you did last with km (did you log off with km running or did you close it before logging off? did you notice anything unusual? whatever you might find important...) and report that to us.[/quote]

I guess, that isn't necessary anymore.

See:
[url=https://bugzilla.mozilla.org/show_bug.cgi?id=205120]Bug 205120 – Lost Profile after Windows Crash[/url] (open)
[url=https://bugzilla.mozilla.org/show_bug.cgi?id=132517]Bug 132517 – prefs.js frequently truncated on exit or crash[/url] (fixed)

Workaround:
Make a backup of your registry.dat file. Restore registry.dat with the backup when your profile gets lost again.[/quote]

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